MAX AI Companion Privacy

MAX is designed to collect less, retain less, and explain more.

Conversation history and saved memory are local-first on your device. Online AI features may use secure server-side routing and transient provider processing when needed. MAX does not intentionally maintain a central raw transcript database as part of its current privacy model.

These statements are scoped to the current product truth inventory and must stay aligned with the approved privacy policy before production launch.

Conversation history is stored on your device using local file storage. Saved memory and profile information are local-first so MAX can keep useful context across check-ins without turning raw conversation access into a product feature.

You can manage memory and conversation history through app privacy controls. Account deletion and privacy-rights help should remain available regardless of subscription state.

When you use online AI features, typed messages and recent context may transit through secure server-side routing using Supabase Edge Functions so MAX can request AI responses, safety checks, and memory extraction from approved providers.

Third-party API keys stay server-side. Provider processing may be transient and subject to the provider policies that apply to the request. This page does not claim that every feature works without any network transit.

MAX may keep limited operational records needed to run the service, including authentication records, privacy choices, consent records, entitlement or subscription status, support messages you send, and account deletion requests.

Emergency contact information is optional and is expected to remain on your device. Aggregate safety or reliability counts must avoid raw message content, account email, emergency contact details, and crisis message text.

Current evidence identifies Supabase for authentication, privacy choices, entitlement records, and secure proxy operations; OpenAI for online AI responses, moderation, and memory extraction; and RevenueCat, Apple, and Google for purchase and entitlement handling where applicable.

Consumer MAX-owned voice is disabled for launch, so this website privacy page does not promote speech-to-text, text-to-speech, microphone, or audio-led behavior as current consumer production behavior. Any future public voice processor wording needs legal-source sync before it appears here.

Sentry is disclosed in older legal and store materials, but current product truth evidence says the app-side Sentry client is disabled through a no-op compatibility shim while the crash risk is resolved.

For this preview-safe website copy, MAX does not present crash reporting as active in production. Final Sentry or crash-reporting wording remains a legal/privacy blocker until approved evidence is recorded.

Legal-page analytics remains disabled unless legal/privacy reviewers explicitly approve it and the disclosure is updated. The V2 route registry keeps /privacy analytics policy set to none, and this page should not emit element-level tracking events.

MAX does not sell user data or make conversation access a product feature. MAX does not use third-party advertising analytics or behavioral advertising profiles for this privacy page.

For privacy questions, contact privacy@maxaicompanion.com. For current account deletion help, use /support or the support path listed on the site.

Under the Philippine Data Privacy Act and applicable data protection laws, you may have rights to access, correction, erasure, objection, and data portability.

MAX is intended for adults. It is a companion, not therapy, counseling, medical care, professional care, crisis intervention, or emergency response.

If you or someone else may be in immediate danger, contact local emergency services or a crisis hotline right away.

MAX uses security measures such as TLS for data in transit, device-level storage protections where available, server-side API key isolation, and row-level security policies where applicable.

Security claims should remain specific. This page avoids absolute privacy or security promises.

MAX AI Companion processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules and regulations. For inquiries related to data privacy, you may contact the National Privacy Commission at https://privacy.gov.ph.

For privacy inquiries or to exercise your data rights, contact the Data Protection Officer at privacy@maxaicompanion.com.

This page will need another legal-source review before it is treated as production-ready privacy text.