Safety & Boundaries
A steady place for reflection, with clear limits.
MAX can help you slow down, name what is happening, and choose a next step. It is a companion for reflection, not therapy, medical care, crisis support, or emergency response.
What MAX can and cannot do
Useful for sorting the moment. Not for replacing help.
Use MAX when you want a private place to slow down, reflect, and find language for what is happening. Use real-world support when a situation involves danger, medical needs, self-harm, harm to someone else, or decisions that need professional judgment.
MAX can support
- Help you put words to stress, uncertainty, or emotional overload.
- Offer grounding prompts and practical next-step thinking.
- Use saved context to make returning check-ins feel less like starting over, without pretending to be a clinician or a person.
- Surface crisis resources when your message suggests an immediate safety concern.
MAX cannot provide
- Provide therapy, counseling, diagnosis, treatment, medical care, professional care, or medication guidance.
- Provide crisis intervention, emergency response, rescue, monitoring, outreach, or real-time escalation.
- Contact emergency services, crisis hotlines, trusted people, clinicians, or support teams on your behalf.
- Guarantee that an AI response will be accurate, complete, appropriate, or enough for a high-risk situation.
If safety feels urgent
Use people and services that can actually intervene.
Do not wait for MAX if someone may be in immediate danger. Contact local emergency services, a crisis hotline, or a trusted person nearby who can help now.
MAX may surface crisis resources when a message suggests immediate danger, but it cannot connect you to emergency services, monitor you, call anyone, or intervene in real time.
Safety questions
Questions for high-risk moments.
Read these before relying on MAX when a situation feels serious, unsafe, or beyond ordinary reflection.