Beta access
Ask about current beta availability, iOS or Android access, and launch updates.
Support
How can we help with MAX?
For beta, app, privacy, account deletion, or safety questions, contact the MAX team. During this stage, the support inbox is the main help path, while privacy-rights requests remain available through the privacy inbox.
Email support@maxaicompanion.comSupport topics
Privacy rights
Request help with access, correction, deletion, objection, portability, or privacy questions.
Account deletion
Get help deleting account-linked server-side data and understanding on-device data removal.
Safety concern
Report a safety, boundary, or AI response concern so the MAX team can review it.
Before you write
Please do not include more sensitive personal information than needed in an email. If your message is about a privacy right or account deletion, include the email address associated with your MAX account so the team can locate the right record.
General support: support@maxaicompanion.com
Privacy rights or DPO contact: privacy@maxaicompanion.com