MAX AI Companion Terms

These terms explain the rules for using MAX AI Companion and related website surfaces.

MAX is a private AI companion for adults. It is designed for reflection and emotional steadiness, not professional care, medical advice, legal advice, crisis intervention, or emergency response.

MAX is intended for adults who are at least 18 years old. Account creation, privacy choices, entitlement status, support requests, and account deletion requests may require limited operational records so the service can run and respond to user requests.

Account deletion and privacy-rights help remain available regardless of subscription state.

When MAX is obtained through Apple or Google, the applicable app store may process payments, manage subscriptions, and apply its own purchase and entitlement rules. RevenueCat may help MAX verify subscription entitlements.

Applicable app store terms or end-user license agreements may also apply to your use of MAX.

Use MAX respectfully and lawfully. Do not use MAX to generate harmful, illegal, abusive, exploitative, harassing, or deceptive content. Do not try to bypass safety boundaries, impersonate another person, probe private systems, or misuse support, privacy, or account-deletion paths.

MAX may limit, refuse, or redirect requests that conflict with safety boundaries or product rules.

MAX responses are generated by AI and may be incomplete, inaccurate, or inappropriate despite safety measures. MAX is not a real person, therapist, medical provider, emergency service, financial advisor, lawyer, or professional decision maker.

You are responsible for your decisions and should use human judgment, professional support, or emergency services when needed.

MAX can support reflection, grounding, and emotionally steady check-ins. It cannot diagnose, treat, prescribe, monitor, rescue, contact emergency services, or provide crisis intervention.

If you or someone else may be in immediate danger, contact local emergency services or a crisis hotline right away.

Privacy questions should use privacy@maxaicompanion.com. General support questions should use support@maxaicompanion.com. Account deletion help is available through /support.

The Privacy Policy explains current data handling. These terms should be read together with the Privacy Policy and the safety boundaries that apply to MAX.

MAX does not use page-view or element-level analytics on this Terms page.

We may update these terms when the service, applicable requirements, or our practices change. The effective date and version at the top of this page identify the terms currently published on this website.

For questions about these terms, contact support@maxaicompanion.com. For privacy rights or Data Protection Officer contact, use privacy@maxaicompanion.com.